Olympic International Pty Ltd
3/144-148 Nicholson St, Footscray 3011
ABN 47 601 627 034
ACN 601 627 034
PRIVACY POLICY
Olympic International Pty Ltd is bound by the Privacy Act 1988 (Cth) as amended by the Privacy and Other legislations Amendment Act 2024 (Cth)
This Privacy Policy applies to both the Olympic website and the mobile app.
This means that the policy applies to how you use our services.
Olympic International Pty Ltd built the website and app as free services. These online services are provided at no cost and are intended for use to transfer money.
Our Privacy Policy is intended to inform website visitors about our policies regarding the collection, use, and disclosure of personal information from people who use our online services. When you choose to use our services, then you agree to the collection and use of information in relation to this policy. The personal information that we collect is used for providing and improving our services. We will not use or share your information with anyone except as described in this Privacy Policy.
WHAT KINDS OF PERSONAL INFORMATION DO WE COLLECT?
We collect personal information from you based on your interactions with us in person and through the usage of our online services.
Personal information refers to any information that can be used to identify a person. The categories and particular kinds of personal information that we might gather are as follows:
• Basic Identifying Information: Your full name, postal address, e-mail address, phone number, date of birth,
gender, and occupation.
• Government-issued identifications, such as a driver's license, passport, healthcare card, pensions card, etc.
• A Selfie of Yourself: To verify that the documents you've submitted are legitimate
• Payment Information: Your financial or payment instrument details (either debit/credit card) or bank account
details.
• Recipient Information: Your recipient’s full name, postal address, phone number, and depending on the
disbursement method selected certain financial institutions or financial account details such as bank accounts or mobile wallet accounts.
• Proof of Address: Such a utility bill, bank statements, loan or mortgage statements, etc.
• Your Transaction History: Transfer amounts, purpose of your transfers, how often you do transfers and the
relationship between you and your recipients. We collect this information to comply with anti-money laundering and know your customer (KYC) requirements.
HOW DO WE USE YOUR PERSONAL DATA?
We use your personal data to comply with laws and regulations, including know-your-customer (KYC), anti-money laundering, sanctions legislation, fraud, counter-terrorism financing, and complaint handling.
Sensitive information is only collected with your consent or if required by law; if you don’t provide the requested information, we may be unable to provide services.
Olympic International Pty Ltd uses the Document Verification Services (DVS) providers to confirm your identity, ensuring documents are valid and not expired or cancelled. Anonymous or pseudonymous interactions are not permitted due to legal and practical reasons.
HOW DO WE PROTECT YOUR DATA?
We employ industry-accepted technical and organizational measures to protect the information you submit to us. We protect your sensitive personal data, such as bank account number, credit card number, date of birth, and government-issued identification documents, using encryption in transit and encryption at rest.
We also require the use of security credentials (which may, for example, include a username and password) from each user who wants to access their information on our site and/or our app.
Where we have given you (or you have chosen) security credentials (such as a username and a password) that enable you to access certain parts of our services, you are responsible for keeping these details confidential and secure.
Furthermore, if you grant access to our services using your fingerprint on your device, you should not allow anyone else to register their fingerprint on that device, since this may grant them access to our services, and you may be held liable for their activities.
Nevertheless, no mode of transmission via the Internet or electronic storage is entirely safe. As a result, we cannot guarantee its total security, and any personal information you transmit is at your own risk.
If you have any questions about security, you can contact us at omt@tpg.com.au
DATA LOGGING
We'd like to inform you that, in the event you have an app issue, we may gather some data and information, such as the configuration of the app when utilizing the service, the time and date of your use of the service, your device Internet Protocol (“IP”) address, your operating system version, the type of browser you use, and your unique device identifier (your device's IMEI number, MAC address, or mobile number).
This information is only used to identify the app issues you encountered and resolve them as soon as possible.
WHO DO WE SHARE YOUR PERSONAL DATA WITH?
We share certain personal information with third parties who provide services to help us with our main business functions and internal operations. This includes banks, disbursement providers, and other financial organizations that handle your transfer or other financial service request (including payment processors), as well as identity verification and Document Verification Services (DVS) providers. We may disclose personal information in response to government inquiries or investigations or to comply with applicable laws and regulations.
HOW LONG DO WE RETAIN YOUR DATA?
We will only keep your personal information for as long as necessary to accomplish the purposes for which we collected it, including meeting obligations and/or retention periods imposed on us by applicable laws and/or our regulators.
As a regulated financial institution, we are required by law to retain some of your personal and transactional information after you close your account with us. Please keep in mind that by using our services, you expressly consent to us retaining your personal data (including data related to your transactions, as well as our collection and verification of your identity) for at least 7 years after your legal relationship with us ends.
DO WE USE AUTOMATED DECISIONS ABOUT YOU?
We employ automated systems to ensure that your access to and usage of our services meets our requirements, including validating your identification, and to assist in preventing fraud or other illegal activity. These systems may automatically reject your proposed transaction, prevent a suspicious attempt to log into your account, or terminate your account. If you believe an automated process may have affected you, please contact us at omt@tpg.com.au
POLICY ON CHILDREN
We ask that people under the age of 18 (who we consider to be juveniles and minors) refrain from using our services or providing us with any personal information. Persons under the age of 18 are not permitted to use our services, and if we discover that anyone under the age of 18 has registered an account with us, we will immediately close it.
CHANGES TO THIS PRIVACY POLICY
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.
CONTACT US
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at omt@tpg.com.au